My line is no longer working

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nicnoc:
I didn't try the factory reset but tried dialing *** and chose 1 to hear the info, hung up, now
I have a good signal and could get a ring on my google line as usual. I gather that fixes it.
Thanks for your help and patience.

drgeoff:
Quote from: nicnoc on July 26, 2019, 09:32:42 am

Have replaced cables, ethernet didn't fix it but  replacing the other cable that connects to the obi internet port raised a solid green light.

You confirmed my initial suspicion.

What ethernet cable do you think the Obihai page and I were referring to?

nicnoc:
I first swapped out the ethernet cable = which made no improvement.

Second I swapped the remaining cable and that seemed to bring up the solid power light.

drgeoff:
Quote from: nicnoc on July 26, 2019, 10:54:04 am

I first swapped out the ethernet cable = which made no improvement.

Second I swapped the remaining cable and that seemed to bring up the solid power light.

They are both ethernet cables.  Everything was telling you to focus on the cable between the OBi and your router.  That is the only one that affects the green power LED flashing or steady.

SteveInWA:
Quote

Second I swapped the remaining cable


WHAT "remaining cable"?  That is what drgeoff keeps trying to point out.  What type of cable is it? Ethernet?  Power?  Telephone? What?

The OBi 202 has two Ethernet ports on the back.  One connects from a router to the OBi, and the other, optional port connects to other devices downstream, such as a computer.  The cable that would have been bad, and caused this failure, was the Ethernet cable between the router and the OBi.  The other port and its Ethernet cable could only cause this problem if THAT cable was plugged into your router AND it was defective.

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