Access 911 from another OBi device
N7AS:
I have 2 Future9 accounts with one set up for 911. How would I be able to access 911 from my OBi2182 IP Phone through the other OBi device that is set up for 911?
I don't want to pay for 911 twice.
OBi100 SP2 with 911
OBi2182 SP1 without 911
N7AS:
I thought that I would use a Voice Gateway to access the 911 on my other Future9 account.
I changed Voice Gateway 1 on my OBi2182 to the following:
I would have to dial 911 with an 8 prefix.
Name: Future9 - 911
AccessNumber: sp1(incoming.future-nine.com)
DigitMap:
was
(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3)
changed it to
(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3|<8:911>)
AuthUserID: account ID
AuthPassword: Account Password
When I dial 8911 I get...
The number you have dialed is currently unavailable
I can still call other numbers with the 8 prefix.
azrobert where are you?
azrobert:
I'm guessing that you are routing the 8 prefix calls to SP1. Did you add (Mvg1) to the phone digit map? If you did, the 8 prefix is stripped during the digit map processing then the outbound route will route the call to SP1. You need to add the same rules to the digit map, but without stripping the 8 prefix. The outbound route will strip the 8 and route the call to VG1.
N7AS:
I did add Mvg1 to the phone DigitMap.
I am going to try
(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3|<8:>911)
To see if that works.
N7AS:
@azrobert,
(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3|<8:>911)
does work.
The dispatcher shows my correct address and my phone number from my other Future9 account.
I do have to dial 8911, but wish there was another way without having to prefix the call with 8.
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