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Access 911 from another OBi device

Started by N7AS, August 06, 2019, 11:38:40 PM

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N7AS

I have 2 Future9 accounts with one set up for 911. How would I be able to access 911 from my OBi2182 IP Phone through the other OBi device that is set up for 911?
I don't want to pay for 911 twice.

OBi100 SP2 with 911
OBi2182 SP1 without 911

Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

N7AS

I thought that I would use a Voice Gateway to access the 911 on my other Future9 account.
I changed Voice Gateway 1 on my OBi2182 to the following:

I would have to dial 911 with an 8 prefix.

Name:      Future9 - 911
AccessNumber:   sp1(incoming.future-nine.com)   
DigitMap:    
was
(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3)

changed it  to
          
(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3|<8:911>)

AuthUserID:    account ID
AuthPassword:    Account Password

When I dial 8911 I get...

The number you have dialed is currently unavailable

I can still call other numbers with the 8 prefix.

azrobert where are you?

Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

azrobert

I'm guessing that you are routing the 8 prefix calls to SP1. Did you add (Mvg1) to the phone digit map?  If you did, the 8 prefix is stripped during the digit map processing then the outbound route will route the call  to SP1. You need to add the same rules to the digit map, but without stripping the 8 prefix. The outbound route will strip the 8 and route the call to VG1.

N7AS

#3
I did add Mvg1 to the phone DigitMap.

I am going to try
(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3|<8:>911)

To see if that works.
Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

N7AS

@azrobert,

(<8:>1xxxxxxxxxx|<8:1>xxxxxxxxxx|<8:1928>xxxxxxx|<8:>011xxxxxx.S3|<8:>911)
does work.

The dispatcher shows my correct address and my phone number from my other Future9 account.

I do have to dial 8911, but wish there was another way without having to prefix the call with 8.

Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

azrobert

See explanation in my previous post.
Replace (Mvg1) in the Phone DigitMap with the following:
81xxxxxxxxxx|8xxxxxxxxxx|8xxxxxxx|8011xxxxxx.S3|8911

or

Add following to the Phone OutboundCallRoute:
{911:vg1},

or do both
{((Mvg1)|911):vg1},

N7AS

Quote from: azrobert on August 10, 2019, 09:51:09 AM
See explanation in my previous post.
Replace (Mvg1) in the Phone DigitMap with the following:
81xxxxxxxxxx|8xxxxxxxxxx|8xxxxxxx|8011xxxxxx.S3|8911

or

Add following to the Phone OutboundCallRoute:
{911:vg1},

or do both
{((Mvg1)|911):vg1},


I already have {(Mvg1):vg1},{(Mvg2):vg2}, in the Phone OutboundCallRoute

So by adding {911:vg1}, to the OutboundCallRoute will allow me to just dial 911  without adding the 8 prefix?




Grant N7AS
Prescott Valley, AZ
https://www.n7as.com

A journeyman electrician sent his apprentice with a 5-gallon bucket and was told to put the ends of the service drop in the bucket and fill it with volts. He was there all day.

azrobert

Quote from: N7AS on August 10, 2019, 12:06:13 PM

So by adding {911:vg1}, to the OutboundCallRoute will allow me to just dial 911  without adding the 8 prefix?

Yes. Put it first in the outbound route.