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Can't receive calls from AT&T landlines on Obi200/GV

Started by unmesh, August 17, 2019, 01:48:49 PM

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unmesh

I don't know how long this has been going on but we can call everywhere using the cordless phone attached to the Obi200 configured with GV and can receive calls from Skype and mobile phones but evidently not from AT&T POTS lines. Those callers are routed directly to Google voicemail.

Since most discussions are around no incoming calls of any kind, I'm wondering if anyone has any ideas on possible remedies for this narrower problem.

Thanks.

mike1971

#1
What comes to mind immediately is maybe the att pots numbers have been marked as spam (and not marked blocked) and get sent to gv vm, if it were a network routing issue I don't believe that they'd get sent to gv vm.  If that isn't the issue then you may try posting over at the google voice community forum (https://support.google.com/voice/community?hl=en)

Jazz57

I have a similar problem with my Google Fi cellular plan (which uses GV on the back end). Can't receive calls from AT&T landlines. I found this thread on another forum:

https://www.reddit.com/r/GoogleFi/comments/d76xmi/incoming_calls_dont_connect_hear_busy_signal/