Phone jack not working
drgeoff:
Unplug the phone from the OBi200. Log in to your account at obitalk.com and go to your dashboard. Use Expert mode to get detailed info about your Obi200. Click on Status, then on Phone Port Status. What voltages do you see for VBat and TipRingVoltage? If you see blanks or voltages of zero or close to zero, your OBi is faulty and not user repairable. And it isn't economic to pay the going rate to have someone else do it even if you could find someone able and willing to do it.
Nasty external voltages are probably the most common cause. But not the only one.
yaworski:
Thanks for all the suggestions. The point is now moot. Polycom sent me a new Obi box which I have connected and it is working.
I started off trying to find out how to contact tech support since phone numbers didn't seem to be working. I did find a Facebook page for Obitalk and posted a message with my compliant. Response came in about a day and in another day or so, I was told that a new box was on its way. I've had it about a week and finally had the free time to fuss with it.
I again have access to the phone number that I've had since 1973 although few call me on that number.
Maybe I'm odd in that I like to use a hand filling telephone handset for extended conversations instead a cell phone which seem to be designed to do everything but act as an effective telephone.
giqcass:
I thought real hard about hooking up an old Ma Bell phone to my OBi(some adapters are required). Remember the old days when phone were used in movies to club people to death? Try that with an iPhone!
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