One specfic number goes directly to voicemail

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Taoman:
Quote from: Tern2 on September 09, 2019, 08:28:05 am

I set the caller ID filtering to busy and that is exactly what happened when the tried to call. I switched it back to no filter on that number and when to directly to voicemail.

With this information does anyone have any other suggestions.


Edit the same CallerID filter that you created for that number. But this time route it to your SIP extension that your OBi device is registered to.

Tern2:
Sorry but can you tell me where I would find the SIP extension for Obi202. Is that the Obi No.?

Taoman:
Quote from: Tern2 on September 09, 2019, 09:01:05 am

Sorry but can you tell me where I would find the SIP extension for Obi202. Is that the Obi No.?


Go back into the CallerID filter for that number. Instead of clicking on System and selecting Busy at the bottom, go to the top and select SIP/IAX and select your account/sub-account. I assume you'd only have one entry there unless you have multiple DIDs.

Tern2:
Done. Will report back with result.

Tern2:
I changed the callerid filtering to the SIP/IAX choice and my friend now gets the message ' we are not available

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