Register failed. 403 Incorrect Authorization
Jonathan_A:
I have tried everything I can think of when following your instructions when trying to set up my new Obi200 (replacing a Obi100 that I have had for years), but it will not successfully register. Is there anything on your side that show why it might not be registering?
Can someone call me to step me through the process again to ensure I am following all of the steps correctly?
Thank you for your help and any suggestions you might have of things to try to verify that everything is set up correctly.
SteveInWA:
You do know that this is a volunteer, user-to-user forum, and we don't work for Poly, right?
That said, you didn't supply enough information. What service provider are you trying to use, Google Voice or some other provider?
Have you successfully added the new OBi device to your OBiTALK dashboard?
Jonathan_A:
I thought that this might be a forum that was monitored for issues like mine.
It is in the ObiTalk Dashboard where I am trying to add my Obi200, but it will not register. I am using it with Callcentric, which I have used for many years, so that part should be working normally.
What other information might you need to help me figure this out? Thanks.
drgeoff:
You have not given a clear answer to SteveInWA's question. Have you successfully added the OBi to your dashboard - the **5 nnnn procedure?
Assuming yes, are you using the correct Callcentric details? Your 177..... number. And the password is not the one you use to log in to your account at callcentric.com.
Jonathan_A:
Yes, the **5 procedure works, it must have something to do with the password. If that is not the Callcentric password, what would that password be? Where would I have set up that password and where would I change it? To make things simple, I left the Obi200 credentials set to admin/admin.
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