Obi110 network connection problem
newUser:
I got the Obi110 device yesterday but could not connect it to Obitalk server. The problem is explained below. Any help will be appreciated!
1. After connecting the device to the internet router, dial **9 222 222 222. The call cannot go through and had the error message "no service availble for this call"
2. Dial ***1, the phone speaks out the local IP address. The Obi110 device can be accessed by the local IP via my home network. The system status display shows Obitalk Service Status: acquiring service
3. The Obi110 is connected to a rounter and the router is connected to a DSL modem. The modem connect type is PPPoE.
Any suggestions to toubleshoot the problem?
anshuman26:
could you try connecting to google voice? obitalk service had some issues few days back though it seems to have gotten OK...
if you cannot connect to google voice, then could you try connecting to google voice from your computer?
RonR:
A number of us have been seeing "OBiTALK Service Status: Acquiring Service" sporadically lately. It's unclear where the problem lies and there is no response from Obihai as to possible causes or solutions.
newUser:
Thanks for reply. I was not able to setup google voice for OBi110 device due to connection problem. There is no prolem to use google voice from my PC.
Quote from: anshuman26 on September 28, 2011, 09:34:16 pm
could you try connecting to google voice? obitalk service had some issues few days back though it seems to have gotten OK...
if you cannot connect to google voice, then could you try connecting to google voice from your computer?
anshuman26:
that's strange...if your device is getting an ip address, it should be able to connect to the internet...unless some ports are blocked..but then you shouldn't be able to make calls from your computer as well....what error does it say on the status page for google voice?
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