Device stopped working
chester:
My device stopped working recently (obi202). I notice that both phone LED's are blinking constantly regardless of whether i pickup or hangup the phone. Any help would be appreciated...
chester:
i have tried the factory reset button at the bottom and reconnecting it but it didn't fix the problem
drgeoff:
Quote from: chester on September 26, 2019, 10:46:45 am
My device stopped working recently (obi202). I notice that both phone LED's are blinking constantly regardless of whether i pickup or hangup the phone. Any help would be appreciated...
Unplug everything from the two phone sockets. Do the LEDs still blink?
chester:
Quote from: drgeoff on September 26, 2019, 02:56:58 pm
Quote from: chester on September 26, 2019, 10:46:45 am
My device stopped working recently (obi202). I notice that both phone LED's are blinking constantly regardless of whether i pickup or hangup the phone. Any help would be appreciated...
Unplug everything from the two phone sockets. Do the LEDs still blink?
yes
drgeoff:
Quote from: chester on September 27, 2019, 11:19:06 am
Quote from: drgeoff on September 26, 2019, 02:56:58 pm
Quote from: chester on September 26, 2019, 10:46:45 am
My device stopped working recently (obi202). I notice that both phone LED's are blinking constantly regardless of whether i pickup or hangup the phone. Any help would be appreciated...
Unplug everything from the two phone sockets. Do the LEDs still blink?
yes
I think it is new Obi time. If there is no dial tone I would be even more certain. Are you sure you did the reset correctly? https://www.obitalk.com/info/faq/Troubleshooting-sec/How-to-Factory-Reset
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