SIP OFFLINE ALERT 3x in 24 hours
JohnNW:
Regarding new firmware, I see there is http://www.obitalk.com/forum/index.php?topic=9.0 suggests for my OBi200 device the latest is OBi202-3-2-2-5921EX-332148940.fw 3-2-2-5921EX
Last Update March 2019.
I have not tried to update the fw before. I am using Google Voice which had some setup process, and as I recall I had to do something else to enable a subscription 911 service (Anveo E911), and I don't even remember all the steps that were required. Would I have to reconfigure my setup after installing new firmware?
azrobert:
Download here:
http://fw.obihai.com/OBi202-3-2-2-5921EX-332148940.fw
Login locally
Go to System Management => Device Update
Under Firmware Update find the downloaded file and click Update
You won't have to re-configure
JohnNW:
I did update FW, but that didn't prevent the OFFLINE thing from happening again. When I try making a call in that state, I hear something like "network status... IP address not available, Reason 00" as described here: http://www.obitalk.com/forum/index.php?topic=6396.0
Power-cycling my OBi200 unit fixes it, as usual.
I *suspect* what happens is that there's a brief power glitch (had some lightning/thunder yesterday) that nobody even notices EXCEPT FOR the OBi200 and/or my router. The OBi is still up (and it is using a static IP address), the router is still up, the logs don't show a reboot, but the router somehow no longer recognizes the OBi until the OBi is power-cycled. In case of interest my router is "Linksys EA6350 Dual-Band Wireless-AC Gigabit Router" which its debug output says is running OpenWrt/Linaro GCC 4.8-2014.01 r40864.
Maybe the simplest solution is to just put the router and the OBi on a UPS.
I may also have a basic misunderstanding about how routers work. I know that LAN IP addresses can be setup as allocated by DHCP configured at the router, or as a static IP configured at the device. You can also set within the router a DHCP reserved address, inside the DHCP pool of IP address, linked to a specific MAC address. Until now I had my OBi200 set to a static address outside of my router's DHCP pool and that worked, except occasionally as noted above. I did not explicitly tell my router anything about this static address and there's no obvious way to do so. Another thing I can do is set a DHCP reserved address inside the DHCP address pool for my OBi200 MAC in the router, and then also set my OBi200 to that same IP as a static IP. I don't know if that is "proper" but it does work. I'm not sure if it is more or less reliable in cases of momentary power failure, than the un-reserved static IP outside the DHCP pool.
SteveInWA:
There is no reason at all to assign a static IP address. Just revert everything back to default, and see if the error goes away.
ontarget52:
Was this issue ever resolved? I have been having the same problem for about two months. Is it time to replace my Obi202?
The Obi202 does not automatically reconnect. I have to cycle power to get SIP RECOVERED ALERT. This morning it lasted 1 hour and 36 minutes from SIP RECOVERED ALERT to the next SIP OFFLINE ALERT. This is while powered by a fresh 12 volt 7 ampere-hour battery, so I have ruled out input power as the problem.
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