Obi200 cannot be added as new device 3.2.2 (Build: 5921EX)

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drgeoff:
If your router is a separate item from your cable or xDSL modem, as a test connect the OBi directly to the modem. That is, remove the router from the path.  Reboot the OBi and try the echo test.

And if you have another phone, try using it.

MaryJane:
Quote from: drgeoff on October 12, 2019, 04:19:05 pm

If your router is a separate item from your cable or xDSL modem, as a test connect the OBi directly to the modem. That is, remove the router from the path.  Reboot the OBi and try the echo test.

And if you have another phone, try using it.


I have done what you told me. I separated them. Still same issue. Cannot add. I have read somewhere that weekends Obi has issues????

drgeoff:
Quote from: MaryJane on October 12, 2019, 09:58:13 pm

Quote from: drgeoff on October 12, 2019, 04:19:05 pm

If your router is a separate item from your cable or xDSL modem, as a test connect the OBi directly to the modem. That is, remove the router from the path.  Reboot the OBi and try the echo test.

And if you have another phone, try using it.


I have done what you told me. I separated them. Still same issue. Cannot add. I have read somewhere that weekends Obi has issues????

I already told you that until the echo test works you have no prospect of adding the OBi to your dashboard. Does it?

MaryJane:
Turns out I was doing everything correctly but the Obi was the problem. All fixed now. Everything works. Thanks for the replies drgeoff.

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