ObiFax Doesn't Send Fax PDFs to EMail Account??
KCSanDiego:
No reply after submitting a support ticket. No one's home. Sad...
simpleAnswers:
Quote from: KCSanDiego on November 17, 2019, 05:44:04 pm
No reply after submitting a support ticket. No one's home. Sad...
I also submitted a support ticket and got a reply asking me what email address I was using for it. Then after I replied telling them the email, they stopped saying anything despite my multiple attempts to contact support after that.
Terrible service as expected
DudleyNYC:
Has anyone received a resolution to this problem?
simpleAnswers:
Unfortunately no. They responded to my support ticket only to ask me what was the account, once I provided it. They stopped responding. I'm sure that response was simply to allow the tech to falsely up their stats that the ticket was responded to even though they didn't attempt to solve the problem at all.
I simply gave up and paid for a HelloFax plan after that since it was clear that Polycom were not going to fix the issue. Been using HelloFax ever since then.
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