OBI not connected to GV

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mellaby:
I just got a e-mail stating: Service Offline Alert -- OBi Device (xxxxxxxxx) is Not Registered
Is GV down or has my Obi died?

SteveInWA:
Not necessarily either reason.  It could simply be a temporary interruption of your own internet service, or some other network-related issue.  Google Voice is not "down".

Power off all of the network gear in the path (modem, router/switch/WiFi access point, OBi).  Power them up in that order, waiting a couple minutes after each device before powering up the next one.

Give it 10 minutes.  Does it work now?

mellaby:
Thanks Steve. I tried your suggestion but I'm still getting Connection Failed: No Response. I tried a factory reset and  deleted all info in my Google Voice relating to the Obi, but it won't connect to my Google account.

SteveInWA:
What happens when you dial the echo test number, **9 222 222 222 ?  Do you hear "Welcome to OBiTALK..."?

If so, you may be able to fix the problem by completely deleting your device off of your OBiTALK dashboard, doing a factory reset, then re-adding the device, using the **5 procedure, and re-configuring Google Voice.

See:  http://www.obitalk.com/forum/index.php?topic=13868.0.  Follow all the steps, in order, and don't skip any step.

SteveInWA:
SPAM.

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