Distictive ring patters for each incoming line ?
drgeoff:
Quote from: mike-v on December 22, 2015, 03:40:53 pm
I am having this same problem - cannot change any values. Everything is grayed out. Can you share with me how to fix this?
Post a screen grab of where "everything is grayed out". Redact any sensitive fields.
DigitalMan:
I tried to edit something in the Obi expert interface on Obitalk for the first time and it wouldn't let me edit any fields either. Is there perhaps a configuration option we need to enable to allow changes on the expert interface?
azrobert:
Do this first:
From the OBiTalk dashboard click Edit Profile on the left column.
At the bottom of the page check "Enable OBi Expert..."
Click Submit Query.
Now you can go directly to OBi Expert from the dashboard.
If you don't enable the OBi Expert button, you need 4 clicks to get to OBi Expert like this:
Click on the gear ICON, select OBi Expert, confirm and select OBi Expert again.
Click OBi Dashboard.
On the right of your OBixxx is an icon with a red E.
Click on it to enter OBi Expert.
To fix your problem just uncheck the 2 boxes to the right of each parameter
DigitalMan:
Thanks azrobert. I followed your instructions and can now edit the expert config. My problem was that I wasn't un-checking both boxes before trying to edit the value.
CarolynG:
Thanks for all the advice listed above.
I have tried to change the distinctive ring for both SP1 and SP2 using both the OBitalk portal and the web interface. The changes are accepted (the setting remains as I changed it), but the phone ring pattern is no different. I have submitted, rebooted, both from the web page and the portal.
Can anyone offer any suggestions?
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