Solution to Obi202 ringing both ports when either is called
ajpoe:
Yep, that was a typo. Here are my settings:
Phone 1 Phone 2
Primary Line for Outgoing Calls Route to: SP1 SP2
Phone Rings on Incoming Calls from: SP1,SP2 SP2
Voicemail Notification Alert from:
Emergency Service Call Routes to: Not Configured Not Configured
The Obi202 came with both a 1 line wire and a 2 line wire. I noticed my phone system's base unit supports 2 line wires on line 1 only so I used the 1 line cord from Obi Phone 1 port to my phone's line 1 port to avoid this issue. I used the 2 line cord from the Obi Phone 2 port to Line 2 on my phone's base unit but that should only utilize 1 line... So, I'm still baffled as to why SP1 would ring on both Phone 1 and Phone 2 given my setup.
drgeoff:
Quote from: ajpoe on January 06, 2020, 08:48:21 am
Yep, that was a typo. Here are my settings:
Phone 1 Phone 2
Primary Line for Outgoing Calls Route to: SP1 SP2
Phone Rings on Incoming Calls from: SP1,SP2 SP2
It is staring you in the face!
That table says: Phone1 rings on incoming calls from SP1, SP2.
ajpoe:
No. I said I want my line and my assistant's line to both ring on Phone 1. That one is fine. I do not want her line ringing on mine, Phone 2. I have it set for only SP2 to ring Phone 2 but SP1 is also ringing on Phone 2.
drgeoff:
Quote from: ajpoe on January 06, 2020, 09:36:28 am
No. I said I want my line and my assistant's line to both ring on Phone 1. That one is fine. I do not want her line ringing on mine, Phone 2. I have it set for only SP2 to ring Phone 2 but SP1 is also ringing on Phone 2.
You need to be clear in your own mind about the terms SP, line and Phone.
Your GV number is configured on SP1
Your assistant's GV number is configured on SP2.
You desire calls to your GV number to ring the telephone plugged into the PHONE1 jack and the telephone plugged in to the PHONE2 jack.
You desire calls to your assistant's GV number to ring the telephone plugged in to PHONE2 jack on the OBi.
In which case you require:
PHONE1 PHONE2
Phone Rings on Incoming Calls from: SP1 SP1,SP2
ajpoe:
I think I have the same thing set up but just the opposite.
I have my assistant's GV set up as SP1 and my GV set up as SP2. I have her phone, Phone 1, set up to receive calls for SP1 and SP2. I have my phone, Phone 2, set up to receive calls on SP2 only.
When someone calls her GV number, SP1, it rings on my Phone 2 even though only SP2 calls are supposed to ring on my phone.
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