What environment will your VoIP service be used in? Home phone? Business?
Approximately how many outbound and inbound minutes per month do you anticipate? There may be better/easier options.
While a simple call flow is not that difficult, compared to other service providers Anveo has a somewhat steep learning curve........especially for newbies. The joke is Anveo was created by engineers for engineers.
Also if memory serves, you only get a couple free trouble tickets. After that, Anveo charges for technical support unless the issue is Anveo's fault or an underlying carrier. And Anveo will nickel and dime you to death for any little extra you might want.
I suggest you read some reviews of Anveo:
https://www.dslreports.com/comments/3764?1=1&p=2Here is an old tutorial of building an IVR call flow. It's old but still relevant. But it's not trivial.
https://www.youtube.com/watch?v=7_0VjgOFk_IIn short, I wouldn't recommend Anveo unless you've had a fair amount of VoIP experience or your VoIP needs are very basic.
As one guy who wrote a review put it:
QuoteThis VoIP provider is best used by IT pros. I am only a savvy PC consumer, not trained in modern digital telephony nor a rocket scientist. I can configure a Voip phone (Cisco SPA303) and ObiHai 202 ATA device, but troubleshooting issues with them is over my head. This is where tech support is supposed to come to my aid. With Anveo, you pays you money, you takes you chances.