Obitalk Web Portal not working

(1/2) > >>

gillhog:
After looking through hundreds of posts and searches on the internet, I get nothing that works.  When I access my OBI202 by local ip address, everything works fine.  When I access via the Obitalk web portal, nothing changes.

Example, I make a change on the Obitalk site, hit Submit, it is accepted.  Nothing resets.  I reboot my OBI202 and still nothing changes.

I have tried Auto Provisioning Enabled and Disabled.  I cannot make changes remotely.  The configuration on the Obitalk portal does not match, since it never actually updates the OBI202.

Taoman:
Sounds like you don't have OBiTalk Provisioning enabled from the local ip address.

gillhog:
Thanks for the reply.  Yes, that is where I am provisioning it from, the local ip, not the web portal.  It gives me 4 options:  Disabled, System Start, Periodically, Time of Day.  I set it for System Start and rebooted afterwards.  Still nothing works from the web portal.

Taoman:
Give some history of your OBi device and how you originally configured it.

Have you always used the local ip address to configure your OBi?

What service providers are configured on your OBi? Do you have Google Voice configured on the OBi?

At what point during configuring your device/service providers did you add the OBi to the OBiTalk web portal?

On the OBi Dashboard, are all your service providers listed correctly along with the correct status?

What is your ultimate goal here? If you've been configuring your device successfully from the local ip address why do you care about configuring it from the OBiTalk web portal? You should be configuring your OBi device from either the local ip or from the OBiTalk web portal, not both.

gillhog:
I used to have an Obi200, but it died.  I then purchased the 202 model.  I have NEVER used the local ip to configure the device.  When I made a change on the Obi site, it would reboot my device and the new configuration was programmed.

Now it no longer does this.  It ONLY works from the local ip.  I prefer the Obi portal, because I make changes as necessary to my mother's Obi device, who lives some distance from me.  So the local ip option is not an option.

I have 2 Google Voice accounts, one each on 2 different devices.

I added the Obi to the ObiTalk portal from the very beginning, when it was first registered/configured.

On the Obi Dashboard, all the service providers have the correct status and work correctly.  Any changes I make there shows to save there, but does not reprogram the devices.

Navigation

[0] Message Index

[#] Next page