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Author Topic: Obi 1062 Bluetooth issue on latest firmware  (Read 4401 times)
hkyee
Newbie
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Posts: 3


« on: January 31, 2020, 02:23:55 pm »

I have recently upgraded from 4858EX to 4983EX firmware and my bluetooth headset stopped working.  It will pair up fine but then there is no sound when trying to actually use the headset.  Does anyone have similar situation?  I'm also trying to get a hold of the old 4858EX firmware so I can try to see if I can downgrade back.  Please help!!!

Thanks
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hkyee
Newbie
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Posts: 3


« Reply #1 on: January 31, 2020, 04:07:52 pm »

drgeoff sent me the older firmware and that fixed the issue!  Thanks a lot!
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Sienar
Newbie
*
Posts: 4


« Reply #2 on: April 28, 2020, 01:01:16 pm »

I'm having the same issue. drgeoff, if you see this, could provide me with the older firmware as well?
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drgeoff
Hero Member & Beta Tester
*****
Posts: 5243


« Reply #3 on: April 28, 2020, 01:49:36 pm »

I'm having the same issue. drgeoff, if you see this, could provide me with the older firmware as well?
Use 7zip to extract from the 3 files. one in each of 3 posts.

* 4858.7z.001 (10240 KB - downloaded 209 times.)
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drgeoff
Hero Member & Beta Tester
*****
Posts: 5243


« Reply #4 on: April 28, 2020, 01:50:46 pm »

2nd part.

* 4858.7z.002 (10240 KB - downloaded 194 times.)
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drgeoff
Hero Member & Beta Tester
*****
Posts: 5243


« Reply #5 on: April 28, 2020, 01:52:06 pm »

3rd and last part.

* 4858.7z.003 (10210.18 KB - downloaded 183 times.)
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Sienar
Newbie
*
Posts: 4


« Reply #6 on: April 28, 2020, 02:27:49 pm »

Thanks drgeoff! Loading that fw got me my BT headset back!
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sabatorious
Newbie
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Posts: 3


« Reply #7 on: October 05, 2020, 12:29:07 pm »

Thank you, drgeoff. The firmware rollback worked. To avoid an auto update to erase my firmware downgrade, I set the Auto Firmware Update Method to "Disabled" rather than "Periodically" for the time being. This can be found on the phone Settings/Gear \ Device Administration \ Auto Firmware Update Method.
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AlanMiller
Newbie
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Posts: 1


« Reply #8 on: October 05, 2020, 06:30:10 pm »

I just recently got myself an Obi 1062 from Amazon. I figured I would be able to use the bluetooth connected to a headset right out of the box, but I have no audio from my bluetooth device like the people who posted above. The phone has the 4983EX.1311 software version. I figured after searching this forum and given the time that has passed since the original posts that there may have been an alternative fix? But it looks like there is not. So, do I really need to downgrade the firmware to make my bluetooth headset audio work? So if anyone from Obi monitors this forum, can you maybe fix the latest version so it works out of the box? Nothing worse than buying a product new and to not have it work to your expectations. Thanks.
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draweroxbird
Newbie
*
Posts: 1


« Reply #9 on: October 08, 2020, 02:36:52 am »

Thanks drgeoff!  Grin Grin Grin
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