Setting up a small phone system with "standard" features
drgeoff:
Quote from: vvol on February 12, 2020, 08:46:22 pm
According to your recommendation I did get a couple of OBi2182s instead of the OBi1082.
However, although these phones are pretty, they have zero documentation.
How can that be?
The boxes came just with the devices. Not paperwork.
There are references neither on Obitalk nor on Polycom pages.
What should I do?
On another note:
I signed up for an account with callcentric for the time being to test it out.
However, before I commit to it and transfer our number, I wanted, if possible to just point to
their service for a few days, get used to things then do the transition. Do any of you have
experience on how to get started?
Comprehensive documentation is available at https://www.obitalk.com/info/support/docs-downloads
SteveInWA:
...and, I gave you a high-level overview of how to get started with Callcentric. The basics are:
Set up an account on Callcentric.com. Understand the confusion that they sell inbound calling, outbound calling and telephone numbers a la carte. So, you need to select all three. You can get just one phone number to start, and then add or delete numbers as you wish.Another point of newbie confusion: Callcentric accounts have a 1777xxxxxxx number. This is your primary SIP userid, and it can be used for non-PTSN calls to other Callcentric users (and for other advanced things out of scope here). Each SIP client (a phone number on a service provider slot on your phones) needs a SIP userid and password. You can create as many extensions as you need. Each extension starts with your 1777xxxxxxx number, with a number added on the end. The primary SIP extension is your 10-digit 1777 number; technically, extension 100. You can then add 101, 102, 103, etc, to the other extensions. You'll then configure the behavior of each extension on their dashboard (extension number, SIP password [which you select at random] phone number to send as outbound caller ID, what to do when that number is called, etc).AFTER you have completed all that, then you'll configure each extension on your OBiTALK dashboard, assigning SPx (SP1, SP2, SP3 through SP6) to the extensions you wish.
None of the OBiTALK products have ever come with any printed manuals, aside from the one-sheet quick-start guide.
This is the trade-off people get for choosing DIY VoIP, vs. getting it from the local cable company.
There are no contracts or any other sort of commitments required to use Callcentric. You can sign up, get a local phone number ("DID"), and try it out for as long as you wish. If it doesn't meet your needs, then cancel service.
vvol:
Steve,
You have been such a thoughtful and generous "guide" throughout this process and I am very thankful for it.
I'm well aware of the tradeoffs involved with the DIY. My point on the OBi2082 device is that, unlike some other user mentioned, I could not find any documentation at all. Not even at the manufacturer's page.
Thanks to you, though, I got started and successfully installed my first device.
Now the next phase is for me to play with extensions so I'm still "digesting" your suggestions.
I have one question though:
In the ObiTalk dashboard for my OBi2082 I see the Google voice lines that I registered as "Connected" and the
Calcentric line shows as "Registered". Does it mean I still have to do something? Should it not be "Connected" as well?
drgeoff:
Quote from: vvol on February 14, 2020, 09:27:18 am
In the ObiTalk dashboard for my OBi2082 I see the Google voice lines that I registered as "Connected" and the
Calcentric line shows as "Registered". Does it mean I still have to do something? Should it not be "Connected" as well?
It is perfectly normally that GV shows as "Connected" and other ITSPs show as "Registered".
azrobert:
Quote from: vvol on February 14, 2020, 09:27:18 am
In the ObiTalk dashboard for my OBi2082 I see the Google voice lines that I registered as "Connected"
I'm curious how you're using GV. I thought you rejected using GV.
You can easily route inbound GV calls to the CC IVR. Just define the CC number as a GV forwarding number and turn off the OBi device by using the slide button. These setting are found in Setting after your GV signin. It's the gear icon on the top right. It will only take a few minutes to setup. It's also easily reversed if you don't want to send GV calls to the IVR, just use the slide buttons to turn on the OBi and turn off CC.
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