Add Device With Google Voice Configuration FAIL

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Randroid:
Brand new OBi200 reports the following error when attempting to Add Device to OBiTALK:

Firmware upgrade needed.
Cannot upgrade (OBi No.) since it is offline. Please try again when it is online.


System Status reports software version 3.2.2 (Build: 5921EX)
Router Reports IP Address of 192.168.0.7
Power & Data LED's are steady green
Phone LED is not lit
SP1 shows Not Configured - Offline
Google Voice Setup reports the same error as above

It appears that this IS the latest firmware

What do I do now?




drgeoff:
Does a call to the echo test number, **9 222 222 222, succeed?

Randroid:
drgeoff,

Thanks for your reply
The test call fails also
"There is no service available to complete your call"

drgeoff:
I suspect that your OBi is not reaching the internet.

See pages 29 and 30 of https://www.obitalk.com/info/documents/admin_guide/OBiDeviceAdminGuide.pdf for what to dial to have the OBi read out to you what it thinks its various network settings are.

Randroid:
drgeoff,

Thanks for your help on this

The star code announcements for Network Related Configuration Options:

DHCP Configuration = Enabled
IP Address = 192.168.0.7
Default Gateway = 192.168.0.1
Subnet Mask = 255.255.255.0
DNS Server (Primary) = 75.75.75.75
NTP Server (Primary) = pool.ntp.org

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