Obi200 -- Flashing Green Power Light, Device Offline, Cant Force Firmware Update

(1/2) > >>

Jinxie:
I'm a basic user.  My unit has worked flawlessly since installing.  Returned from vacation and it no longer works.  Status is offline.  Tried resetting unit, router, etc., resetting Google Voice lines, to no avail. 

Seems like a firmware update issue (as there was no other catalyst that I can think of), but unsure.  Cannot force an update -- or at least cannot figure out how to do so.

As I don't see any other recent posts on topic, and none of the answers to many such past posts worked, maybe my unit is bad.  This sucks.

Thanks a million for any help!

drgeoff:
1.  Delete the redundant copies of your post.

2. Try a different ethernet cable between your OBi and a different LAN socket on your router.

3. Dial ***1. What is read out to you?

Jinxie:
Thanks much.  

Answers to your question:  

Your IP address is not available.
Your DHCP is enabled.

Many thanks again.

drgeoff:
See my updated reply above.

Jinxie:
There was some sort of error in the process of submitting post, thus redundancy.  In any event, I removed them before seeing your message.

I already tried a different cable and power adapter, to no avail.

I ordered another unit since I bought mine within 30 days, though don't know how that will play out.  This is my business line, thus the urgency.  Get bad cell reception at home.  (With that said, Obi200 reception is poor too, despite fact that I have MESH system with repeaters.  But that issue is for another day ...)

Thanks for your continued help; much appreciated.

Navigation

[0] Message Index

[#] Next page