OBI 202 with GV: incoming calls issue

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andyhi:
Agreed, that thread was started over a year ago.... But look at the last page.  There are a number of reports in the last several days that the issue has recently returned.  Issue appears to be related to capacity, connectivity, or changes being made on GV backend.


Correction... correct link - http://www.obitalk.com/forum/index.php?topic=15592.20

SteveInWA:
Quote from: andyhi on April 01, 2020, 02:27:33 pm

Agreed, that thread was started over a year ago.... But look at the last page.  There are a number of reports in the last several days that the issue has recently returned.  Issue appears to be related to capacity, connectivity, or changes being made on GV backend.


Hunh?  It's a one-page thread, and the last post on that thread was dated March 14th, 2019.

Regardless:  there are no such issues at this time.  I'm the leading Google Product Expert for Google Voice, and I am in regular contact with the people at Google who run the service.

andyhi:
And more reports: http://www.obitalk.com/forum/index.php?topic=16895.0

mcmancuso:
I've been having this issue daily for the last few months, still happening as of this week.  Line rings once or twice, I answer and only hear dial tone.  Obi200, latest firmware.  Whatever the issue is, it persists.

SteveInWA:
Quote from: mcmancuso on August 06, 2020, 03:58:24 pm

I've been having this issue daily for the last few months, still happening as of this week.  Line rings once or twice, I answer and only hear dial tone.  Obi200, latest firmware.  Whatever the issue is, it persists.


More detail, please.  What happens, from the caller's end?  What do they hear?  Does their call get routed to your Google Voice voicemail greeting, or does it get routed to one of your linked phone number(s)' greeting, or what, exactly?

Look at your Google Voice calls log (on a desktop web browser, at https://voice.google.com/u/0/calls

Are there records of those calls?  If so, are they calls from your contacts, or from some other desired caller, or are they robocalls/junk?

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