OBI-202: Cannot call out or receive calls
DeBassman:
My Obi 202 just stopped working! I can't make calls OR receive calls (I tried calling the number with my cell phone). I rebooted the unit and still nothing. Is my device dead or maybe there is an issue with GV? Any help would be appreciated. Thanks!
DeBassman:
Problem Solved!! I had previously rebooted my OBI 202. This time I rebooted my internet box and router and now everything appears to be working. Whew, that's a relief!
DeBassman:
Wellll, I guess I spoke too soon!! :-\ Now I am back to where I started and can't call out or receive calls. Anyone have any ideas on how I can troubleshoot my OBI-202, or Google Voice? My internet connection appears just fine because other devices on my network are working great. It just appears to be the OBI-202 that is not working. Any help would be appreciated!! Thanks!!
drgeoff:
Can you successfully call the echo test number **9 222 222 222 ?
jholme004:
Hi All, I've been having the same problem! I've had my 202 for about 15 months and has been flawless. Recently (3 weeks), been getting the useless "has not yet received a response from the service provider. I have factory reset the obi, put it in the DMZ, removed the google voice accounts from it, removed the device from my Obi Dashboard, removed Obi device from Google Voice devices, factory reset again, added DNS of 4.2.2.2 (Per support), re-added to my Obi Dashboard, re-added GV account, made one call, then started receiving the same message with the GV account showing "Registration not required" the a half hour after "Disconnected". Repeated the above but this time created a new ObiTalk account and tried a different GV account. Same thing.
Support told me to check the forums or pay for extended support for their continued help. It's been a week since I paid, and they have not yet replied. Any thoughts on what I should try next?
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