Auto Attendant on your OBi110

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synchron:
When a "trusted caller" selects '1' to continue the call from the auto attendant, why won't the Google Voice mail pick up if nobody answers the phone?  This happens on all phones specified in circle of trust using the AA, phone will ring 10 times and stop.  All other calls will go to gvoice mail after 4 rings.

Synchron  8)

biomesh:
As far as google knows the call has been answered by the AA.  By using the AA, you bypass VM functionality of Google/ITSP.

jimates:
You can put an answering machine on the Obi for these calls. Google voice will pick up regular calls after 4 rings so you can set it for 6 rings to catch the AA calls.

Or, if you want all your voicemail at your google voice and you are only using sp1, you can do this.

Set up a second service on sp2 (2nd google voice ok), or use your line if you have one connected.
Set your obi to forward on no answer (using sp2), to your main google voice number.
Create a contact in your main google voice with the number of the second google voice.
Set your google voice to send the contact straight to voicemail.

What will happen is when the call comes through the AA if it is not answered in the set number of rings it will be forwarded to your main google voice. It is forwarded using the second google voice account so the incoming caller id will be for that number, and your google voice will direct it straight to voicemail through the settings for the contact you created.

* You need the second provider because you can't just forward the calls to your google voice on the same line, it will show as coming from your main number and be directed to the google voice attendant.

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