Issues with Obi200 (pickup delay, long calls terminated, service provider issue)
SteveInWA:
Please do your own research. I don't work for Comcast, I just use it. You can sign into your account, and/or enter your street address, and their tool will tell you which cable modems will work at your address.
I just checked my girlfriend's house, for example, and they show DOCSIS 3.1 modems as approved choices, at speeds up to gigabit. They wouldn't say that if DOCSIS 3.1 wasn't implemented.
See: https://www.xfinity.com/support/articles/list-of-approved-cable-modems
caleecs:
Of course, I'm certainly happy to do my own research and have been doing that through this process. I was simply asking as you seemed to be an expert/knowledgeable about 3.1 and it's implementation and benefits. As you posted the information about 3.1, I thought you might know. But as I noted in my post, I was prepared to call Comcast to find out.
Albert12:
Thanks very much again for all your help.
Albert12:
As I've said, it's done it with two different routers so unless you have a specific setting for me to look at, I don't see how trying a 3rd router is productive.
ProfTech:
Quote from: caleecs on May 20, 2020, 04:42:53 pm
Of course, I'm certainly happy to do my own research and have been doing that through this process. I was simply asking as you seemed to be an expert/knowledgeable about 3.1 and it's implementation and benefits. As you posted the information about 3.1, I thought you might know. But as I noted in my post, I was prepared to call Comcast to find out.
I used an Arris SB2182 Docsis 3.0 with Comcast for 12 months starting in April 2018 with good results. Fine for voip, bandwidth good for 300mb. There were a couple hiccups of a few minutes but I attributed them to work being done by Comcast. The setup for the Obi with Callcentric / Obi 200 is pretty straight forward.
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