Issues with Obi200 (pickup delay, long calls terminated, service provider issue)
caleecs:
Thanks for the data point.
ProfTech:
to Caleecs
I would note that in my experience, how well your voip works can be directly dependent on your selection of router. Get the best router that you feel you can operate/afford. If you go with Comcast's combined modem/router you may not have many options about how the router is set up for voip. After all, Their standard modem contains rj-11 phone ports and they want to sell you their phone service.
caleecs:
My current router is an ASUS Router RT-AC68U which I have had for a year. It's an older model, but I picked it as it had the best reviews after extensive research.
ProfTech:
Oops, I gave you an incorrect model number. My last [Comcast] modem was Arris SB6183. Looks like a later model is SB6190. 1gb capable but still Docsis 3.0. I think [but not sure] these two modems operate in a "bridge" mode, which is recommended for voip use. You may want to verify.
larryjb:
I'm a Newbie, so I hope I'm not doing anything too wrong by posting here. I tried several times to direct my message to caleecs (who started this thread) but got an error message each time. That's why I'm taking a shot at conveying my message by replying within this thread.
Below is the message I was trying to send. I've looked extensively through this forum about how to set up a whitelist on Obi and have a general idea of how to proceed. However, if anyone cares to provide me with some specific advice or details, I'd greatly appreciate it.
Hi caleecs,
The subject line did not permit the complete URL to show up. It's https://www.obitalk.com/forum/index.php?topic=17054.0. (May, 2020)
In that forum thread you mentioned the following: "And the most important feature is the whitelist for phone calls integrated with the Google Contacts.” I've been spending an inordinate amount of time trying to set up a whitelist for Google Voice. I followed advice about how to do it by using Legacy Google Voice, the Groups tab, etc. I believe I did everything correctly, but it did not work. (I also believe I correctly set up groups using the Labels feature of the current version of GV.) I subsequently discovered in a GV forum that GV no longer recognizes settings in the Groups tab of the legacy version (https://support.google.com/voice/thread/62030486/update-7-30-2020-portions-of-the-old-legacy-web-user-interface-will-be-disabled-on-8-11-2020?hl=en).
I'm writing to ask you if your comment about setting up a "whitelist for phone calls integrated with the Google Contacts” is out of date or if you have discovered some workaround within GV. I suppose an alternative is to set up a whitelist within my Obi202.
BTW, I found a lot of useful info in the forum thread you started. Thanks.
Best regards,
larryjb
P.S. I'm re-sending this because I'm not sure if my original attempt was successful.
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