Issues with Obi200 (pickup delay, long calls terminated, service provider issue)
SteveInWA:
Quote from: larryjb on July 30, 2021, 02:25:57 pm
I subsequently discovered in a GV forum that GV no longer recognizes settings in the Groups tab of the legacy version (https://support.google.com/voice/thread/62030486/update-7-30-2020-portions-of-the-old-legacy-web-user-interface-will-be-disabled-on-8-11-2020?hl=en).
I'm writing to ask you if your comment about setting up a "whitelist for phone calls integrated with the Google Contacts” is out of date or if you have discovered some workaround within GV. I suppose an alternative is to set up a whitelist within my Obi202.
My announcement post on the Google Voice help community, which you linked, is still accurate. There are only a few settings left on the Legacy settings page that will be migrated to the new website (https://voice.google.com/u/0/settings). The "Groups" feature will not be migrated exactly as it functions today, but it will be replaced with something that has similar or improved features. I can't post a release date. Any bugs that pop up in the Legacy settings before that old UI goes away are very unlikely to be fixed.
I would not invest any time in setting up a whitelist for now, as it is unclear what will carry over to the new UI.
drgeoff:
Quote from: larryjb on July 30, 2021, 02:25:57 pm
I'm a Newbie, so I hope I'm not doing anything too wrong by posting here. I tried several times to direct my message to caleecs (who started this thread) but got an error message each time. That's why I'm taking a shot at conveying my message by replying within this thread.
Below is the message I was trying to send. I've looked extensively through this forum about how to set up a whitelist on Obi and have a general idea of how to proceed. However, if anyone cares to provide me with some specific advice or details, I'd greatly appreciate it.
Hi caleecs,
The subject line did not permit the complete URL to show up. It's https://www.obitalk.com/forum/index.php?topic=17054.0. (May, 2020)
In that forum thread you mentioned the following: "And the most important feature is the whitelist for phone calls integrated with the Google Contacts.” I've been spending an inordinate amount of time trying to set up a whitelist for Google Voice. I followed advice about how to do it by using Legacy Google Voice, the Groups tab, etc. I believe I did everything correctly, but it did not work. (I also believe I correctly set up groups using the Labels feature of the current version of GV.) I subsequently discovered in a GV forum that GV no longer recognizes settings in the Groups tab of the legacy version (https://support.google.com/voice/thread/62030486/update-7-30-2020-portions-of-the-old-legacy-web-user-interface-will-be-disabled-on-8-11-2020?hl=en).
I'm writing to ask you if your comment about setting up a "whitelist for phone calls integrated with the Google Contacts” is out of date or if you have discovered some workaround within GV. I suppose an alternative is to set up a whitelist within my Obi202.
BTW, I found a lot of useful info in the forum thread you started. Thanks.
Best regards,
larryjb
P.S. I'm re-sending this because I'm not sure if my original attempt was successful.
You can configure an OBi device to only ring the phone on calls from specified numbers. Of course if you have configured GV to forward incoming calls to additional endpoints they will still ring.
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