OBI200 - GV to GV incoming calls not ringing one-way
SteveInWA:
The only way this could be caused by the OBi device, is if somebody set up custom digit maps. If you restore the device to factory defaults (**8, then 1 to confirm), delete the device off of the OBiTALK dashboard, add it back (**5 xxxx) and then configure it with Google Voice, and it still won't ring, then that proves it's not an OBi issue.
As for Google Voice blocking your number, sign into HER Google Voice account from an incognito or private browsing window, to make absolutely certain that the browser doesn't see your account. Go here: https://myaccount.google.com/blocklist and review the list.
kwaropay:
Quote from: SteveInWA on May 17, 2020, 04:50:29 pm
The only way this could be caused by the OBi device, is if somebody set up custom digit maps. If you restore the device to factory defaults (**8, then 1 to confirm), delete the device off of the OBiTALK dashboard, add it back (**5 xxxx) and then configure it with Google Voice, and it still won't ring, then that proves it's not an OBi issue.
As for Google Voice blocking your number, sign into HER Google Voice account from an incognito or private browsing window, to make absolutely certain that the browser doesn't see your account. Go here: https://myaccount.google.com/blocklist and review the list.
Thanks Steve! No Blocked accounts. Definitely logged in with HER account in an incognito window. I think I'm going to have to reset both devices and see if that helps.
The only thing I have setup for both of our accounts is GV911.com, which did have me modify the digit map. Everything was working fine when I set that up over a month ago. No changes since then.
https://portal.gv911.com/GV911-OBI202.pdf
Here are part of those instructions...
click on “Service Providers” and then “ITSP Profile A General”
which is located under Service Providers
Step9:
Uncheck “ObiTalk Settings” and “Device Default” for DigitMap and replace the current
entry with
(<911:14242798234>S0|<922:14242798235>S0|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)
kwaropay:
Tonight, I updated the firmward for the OBI200 in our home for the 2180 phone number since it was not on the latest version. Then I followed your instructions EXACTLY to reset the OBI200 device and add it reconfigure it.
I did not add GV911 back into my config as requested.
https://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076
Yes, I checked mom's account for blocked numbers and there were zero blocked numbers. Our phone number shows up in the regular call history, too. When I also check the SPAM folder, our 2180 phone number does not show up there.
After the reset, I tried calling mom tonight...her GV phone using an OBI200 does not ring.
I'll go over to her house tomorrow and completely reset her device, too.
kwaropay:
I reset my mother in laws obi200 and, for now, skipped the GV911.com setup.
http://www.obitalk.com/forum/index.php?topic=13868.msg89076#msg89076
Everything is working now.
Star255:
I have two computers. I logged into Google Voice with my mother-in-laws accounts and the other computer, I logged in with our GV account.
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