Incoming not ringing on GV

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RonR:
Also, log into the OBi directly and verify:

Voice Services -> SP1 Service -> X_InboundCallRoute : ph

paul1149:
Ron, using the phone attached to Obi100 I dialed the associated GV account. My Google Chat on that account rang.

That setting was at Default, which was a greyed-out "ph"

Thanks,
p.

RonR:
When you dial your own Google Voice number, you should immediately hear "You have no new messages" or an appropriate alternate dialog if you do have messages.  If that's not occurring, the account you have configured on the OBi is not for the number you are dialing.

paul1149:
I only have two GV accounts. I would say I have to be hooked up to the correct one.

I just tried dialing in again. Obi Call History shows nothing (there's not an Inbound call on the entire page).

However the GV account's History page shows that attempt and all the others as well.

GV is receiving the incoming, but Obi either is not or is not processing what it is receiving.

RonR:
When you call your own Google Voice number from an OBi that's configured for that Google Voice account, you should immediately hear "You have no new messages."  That's the way Google Voice works and has nothing to do with the OBi.  If that's not happening, it would appear you're not using the Google Voice account you think you are on the OBi AuthUserName and AuthPassword settings or something at the Google Voice end isn't working correctly.

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