Incoming not ringing on GV
paul1149:
Ron, you are right-on. When I set up Obi I mistakenly hooked it to a gmail account that I hadn't registered GV with. Yet still GV worked for outgoing (they call it GV lite). So now I guess I need to reinitialize the unit for the correct account. Now to find that...
Thanks,
p.
paul1149:
Ok, I changed the google account in ObiTalk successfully, yet it still isn't ringing? Still no Inbounds in Call History. I must be close now...
p.
paul1149:
I even deleted and reregistered the Obi device. Zero.
Stewart:
OK, let's start over.
When you call out from the OBi, does the called phone show the expected caller ID, i.e. are you really connected to the proper GV account?
When you configure that GV account to ring another phone (in addition to the OBi), does that phone ring when the GV number is called?
If you shut down the OBi and start up Gmail, does Gmail show an incoming call when your GV number is called?
paul1149:
Thank you. I needed to go back and recheck. When registering Obi to the new account, I used a password I wasn't sure of, but when Obi said the settings were accepted I thought it was confirming a successful log in. Not so. I had the PW wrong. Once I corrected that I was immediately in.
Thanks much, guys, for the guidance. Much appreciated.
p.
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