In the portal website I have went to expert configuration -> System Management -> Auto Provisioning. Here there are the following categories. Auto Firmware Update, LUA Script Update, ITSP Provisioning, & User Defined Macro 0-3. They are all now set to Device Default except LUA Script Update. The change will not stay on that one. I have had this device for years and I know in the past I also tried to change the IP to static as well as change the login credentials but the changes never stay and revert back as soon as the device connects. Any ideas? Also I am wondering why the file sharing option was disabled yet still present in the portal options but greyed out?