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dial a regular 10-digit # instead of 311 for GV?

Started by MapGuy, June 30, 2020, 09:45:41 AM

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MapGuy

Is it relatively straightforward to do?  (I do have CallCentric set up as provider #2, but they don't support special services numbers either.)

Thanks

drgeoff

Quote from: MapGuy on June 30, 2020, 09:45:41 AM
Is it relatively straightforward to do?  (I do have CallCentric set up as provider #2, but they don't support special services numbers either.)

Thanks
It might be straightforward but as I don't know what "it" is then I cannot answer.

MapGuy

To be more specific, instead calls to 311 failing I'd prefer that they instead be dialed as (240) 777-0311.

Thanks.

drgeoff

Quote from: MapGuy on July 02, 2020, 12:32:58 PM
To be more specific, instead calls to 311 failing I'd prefer that they instead be dialed as (240) 777-0311.

Thanks.
Use Expert mode on the portal to insert

<311:2407770311>|

immediately after the opening ( of the Phone Port Digit Map.