Is OBiEHS required for Obi2162 (with Plantronics CS540 and APS-11)
jonsie:
Amazon listing indicates that it is required for Obi 1xxx line, but says nothing about 2xxx. I assume it is still required for newer devices including the 2162? Any helps is much appreciated!
SteveInWA:
Yes, it is still required, exactly the same way it is used on the 1000 series. You actually need two different cables, making it an expensive proposition: you need the OBiEHS cable, which then plugs into a headset-specific EHS cable from Plantronics. You can go to the Plantronics (now Poly) website to find the correct EHS cable for your headset.
jonsie:
Thanks! That's what I thought. Ended up ordering the cables APS-11 and OBiEHS. Definitely more expensive than I was anticipating but I work remotely and badly need a better setup.
SteveInWA:
Yeah, the prices are in the BMW/Mercedes Benz part price range - precious.
You'll need to go to the OBiTALK portal, click on your phone and get into "Expert configuration mode". Go to User Settings-->User Preferences. Scroll down and find the EHS section. Remember, to edit any parameters, you need to un-check both boxes to the right of that parameter. Change EhsEnable to Plantronics. I have a Jabra, not a Plantronics, so my volume/gain settings may differ from yours, but I'm including a screenshot to give you a start. Note that the settings are confusing, because there are separate volume/gain settings for the RJ-9 headset, the USB-attached headset, the built-in handset, and the Bluetooth headset. You can also set it to prefer the headset when pressing the call button on the phone while it is on-hook (otherwise, it defaults to the phone's speaker).
jonsie:
That is incredibly helpful. Thanks so much - I'm new to Obi phones and wouldn't have known that I needed to perform any configuration. A huge thanks!
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