can't access voice mail of freephoneline

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crazyToronto:
Hi.

I have search the forum and tried methods mentioned in topics like 'accessing voicemail of voip.ms' but to no avail.

Logging to the device at 192.168.x.x. in SP1, I tried to enable 'MWIEnable', 'X_VMWIEnable' which were disabled by default. MessageWaiting was enabled somehow already. But whenever I enable one of 'MWIEnable', 'X_VMWIEnable' or both and reboot, for a few seconds after reboot, I can hear the stutter tone and then the device will reboot by itself and both settings are disabled again.

Is there anything I missed? I have updated to the latest firmware of OBI110.

The wired thing is both settings are ON when I check via OBITalk expert mode.

BTW, is there a star code to access voicemail? I used to use *98 but I noticed it's used as blind transfer in both star code profiles.

thank.

Stewart:
For the first problem (changes getting wiped out), set Auto Provisioning Method to Disabled, or read http://www.obitalk.com/forum/index.php?topic=92.0 for other options.

Try removing *98 from the relevant star code profile.  If no luck, see what Call History shows after attempting a *98 call.

Diana:
Quote from: crazyToronto on October 17, 2011, 05:59:13 am


BTW, is there a star code to access voicemail?

thank.




If I am not mistaken, *97 should also allow direct access to your Voice Mailbox after entering your 4-digit pin!

RonR:
Quote from: crazyToronto on October 17, 2011, 05:59:13 am

Logging to the device at 192.168.x.x. in SP1, I tried to enable 'MWIEnable', 'X_VMWIEnable' which were disabled by default. MessageWaiting was enabled somehow already. But whenever I enable one of 'MWIEnable', 'X_VMWIEnable' or both and reboot, for a few seconds after reboot, I can hear the stutter tone and then the device will reboot by itself and both settings are disabled again.


To configure the OBi directly, you must set:

System Management -> Auto Provisioning -> ITSP Auto PRovisioning -> Method : Disabled

or the OBiTALK Web Portal will overwrite any changes you make.

Quote from: crazyToronto on October 17, 2011, 05:59:13 am

BTW, is there a star code to access voicemail? I used to use *98 but I noticed it's used as blind transfer in both star code profiles.


Removing entries (including *98) from the Star Code profiles will not allow them to be sent to providers.

To send *98 to your SP1 provider, set:

Service Provides -> ITSP Profile A -> General -> DigitMap:

(*98|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1aaa>[2-9]xxxxxx|011xx.|(Mipd)|[^*]@@.'@'@@.)

where aaa is your local area code.

crazyToronto:
Thansk RonR, Steward and Diana.

It's working now.

What I did:
1. disable auto provisioning. (I missed this step before)
2. remove star code *98 (did this before)
3. modify digitmap as per RonR's advice. (Did this before)

then dial *98 to get to the voice mail.

I was confused before whether *98 is the star code from service provider or from my linksys adapter. Guess it's from service provider then. I saw in previous posts that some providers use *86 or *75.

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