After lightning storm, no dial-tone, but flickers when it rings

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MoeD:
We had a lightning storm yesterday and ever since there's no dial-tone, and the phones have a message that there's no telephone line.

Both lights for the telephone lines on the device are solid green.

When I call the Google voice numbers from the outside, the green lights flicker, but the phones don't ring, and there continues to be no dialtone.

I even tried another phone which was not connected to the device during the storm, and it too doesn't work.

How do I see if this is a problem with the Obi device? Can this be fixed?

Thanks,
Moe

drgeoff:
Almost certainly the OBi's phone interface circuit is fried. There is no fix other than another OBi.

You can 100% confirm my diagnosis by acessing the Status, Phone Status via the Expert Mode on the portal at obitalk.com or via the device's on-board web server. With no phone plugged in if the line TipRingVoltage shows a blank or voltage very significantly lower than 48 volts your OBi is effectively dead.

MoeD:
Quote from: drgeoff on July 23, 2020, 07:22:10 am

Almost certainly the OBi's phone interface circuit is fried. There is no fix other than another OBi.

You can 100% confirm my diagnosis by acessing the Status, Phone Status via the Expert Mode on the portal at obitalk.com or via the device's on-board web server. With no phone plugged in if the line TipRingVoltage shows a blank or voltage very significantly lower than 48 volts your OBi is effectively dead.


Thanks for the quick reply!

Can you direct me to the expert mode on the portal? I can't seem to find it.

Also, how do I get to the device's onboard web server?

Thanks!
Moe

MoeD:
I found the Expert mode in the portal.

The status is attached.

Fried?

Thanks,
Moe

drgeoff:
'Fraid so.

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