Problem with Line Caller ID being picked up

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verber:
Line calls are not showing caller id.  The Obi is not showing anything for peer name or peer number in call history.  If I power off the Obi and the calls go directly to my phone, caller ID is correctly displayed.  All values are set to the defaults. Any suggestions?  Oh, and wiring is fairly simple.  There is a single jack in the house (everything is has been disconnected), splitter for DSL, and then a cable strait to the Obi.

Thanks,
Mark

OBiSupport:
The LINE port settings may need to be adjusted for your environment / location.

Please describe your set-up / location.
1.  In what country is the OBi?
2.  What PSTN Service Provider (Analog LINE service) is being used?

support@obihai.com

verber:
1. Country: USA
2. Service Provider: ATT (aka PacBell).  My memory is that the central office is a 5ESS.  I am around 7kft from the CO

verber:
bump... any suggestions?

infin8loop:
Login to the OBi at the ip address returned by dialing ***1 on the phone.  

Navigate to Physical Interfaces --> LINE Port --> RingDelay setting.  The default is 4000 (in ms = 4 seconds).

If you hover over the ? it will describe what this value does.  

I have AT&T. Some time ago, I adjusted this value down to 2000 to reduce the delay to ring on the cordless phone attached to the OBi. The AT&T house line has a corded phone attached in a different room and it was annoying to hear it ring and have to wait so long for the cordless to ring.  2000 was too little because then I lost callerid in the log and on the cordless phone.   I adjusted it back up to 2500 and the callerid worked again.  I don't know if you've changed this setting up or down. If not, maybe the 4000 value is too small and you need to adjust it up a bit.  I'd try 500 increments (1/2 second) and see if you ever get callerid.  How you update it is up to you.  Locally or through OBiTalk portal.  If you adjust locally, then you must set System Management --> Auto Provisioning --> OBiTalk Provisioning --> Method = Disabled or the OBiTalk portal will overlay your saved setting.  You also must click the Submit Button at the bottom of all screens where values have been changed. And finally Reboot to apply the changes to the OBi.

This may not be even be the issue but it's worth a shot if you don't get some assistance elsewhere.  Good luck.

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