Suddenly cant make a call out. get error: network status IP address not
orange:
OBi202 Suddenly my phone doesn’t work. Incoming calls go directly to voicemail. I have a dialtone but after I dial the number I get an error message that says : “Network status IP address not available please review FAQ reason 00”
drgeoff:
Quote from: orange on August 08, 2020, 02:11:45 pm
OBi202 Suddenly my phone doesn’t work. Incoming calls go directly to voicemail. I have a dialtone but after I dial the number I get an error message that says : “Network status IP address not available please review FAQ reason 00”
The most likely reason is that your OBi is not connected to your router. Dial tone is internally generated by an OBi. Even without a network cable plugged in an OBi will give dial tone to an off-hook phone.
Check that the network cable plugs are fully pushed into the sockets at both ends. Try another cable. Try another LAN socket on the router.
If your OBi is an OBi202 or OBi312 note that unless you have made some specific change to its default config, you must use the ethernet port marked INTERNET.
orange:
I try everything nothing work.I bought new adapter and the same message not working.I called my internet provider and they say is look OK everything.All the devices in my house working no problem with the internet.
Please, help.Thank you.
drgeoff:
Quote from: orange on August 11, 2020, 11:23:17 am
I try everything nothing work.I bought new adapter and the same message not working.I called my internet provider and they say is look OK everything.All the devices in my house working no problem with the internet.
Please, help.Thank you.
Your problem is between your OBi and your router.
Put a different ethernet cable between OBi and a different LAN socket on the router. Disconnect power from the router. Disconnect power from the OBi. Repower the router. Wait two minutes and then repower the OBi.
orange:
I understand and try again your recommendation with no luck.
Navigation
[0] Message Index
[#] Next page