SOLVED: My Google Voice caller ID don't show up on receiving phone
AndyA:
When I dial out from a phone connected to the phone port of OBI110 the Google Voice caller ID do not show up on the receiver's phone. It says UNKNOWN. Is this a consequence of OBI dialing through Google Chat or did I miss a setting somewhere?
Loughary:
I'm having the same problem...my understanding is it is not the OBi...it's a problem with Google Voice...hopefully it gets fixed if not it's going to be a deal breaker for me. Try using the google voice plugin and see if it works then. If I use the plugin to negotiate the call through google voice then the caller ID works.
See example attached...
AndyA:
I did more tests and found that when I dial through the Google Voice interface, where you go to the Google Voice web page and click call and select the phone to call with, it does show my GV caller ID. But when I dial through Google Chat on the Gmail web page, it does not show the caller ID. This seems to point to direct calls made through Google Chat (which is what OBi is simulating) not showing the caller ID.
This has a major implication. If you get rid of of your land line to convert to OBI and Google Voice combination, your calls will always show UNKNOWN on the caller ID. You could end up with the hassle of your calls being ignored. I hope the Obihai people will look into this right away 'coz it's a major downer if there is no fix or if it happens intermittently.
jimates:
I don't think it is something that Obihai can fix.
No one has even mentioned the possibility that maybe it is Google's intention for this to happen.
if they can't stop you from using it maybe they can just discourage you.
or, maybe this is just something that Google can blame on the Obi for the possibility of stopping it.
Can anyone from Obihai comment on that last statement.
AndyA:
I seem to recall that the Google Talk originated calls used to show the caller ID on the receiving phone. I called my brother often with Google Voice using both methods and mostly lately using the Google Talk method. I thought all the time he could tell that it was me using my Google Voice to call him. The question of not having caller ID never came up until yesterday when it stopped showing.
So the question is whether it used to not work before and OBI not telling us before we buy the product or is Google having problems or they purposely stopped it. Is someone doing some "evil" here ;) :-\ .
I put out a service request about this and will post updates here.
Anyways, if you already own an OBI110 - do not get rid of your land line yet or if you planning to buy one to use it with Google Voice to replace your land line - you might want to hold off until this problem is resolved.
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