SOLVED: My Google Voice caller ID don't show up on receiving phone
AndyA:
Even if the current problem gets fixed, this incident triggers other questions:
- Will the Obi/GV replacement to land line remain or become a reliable solution?
- Can OBi and Google cooperate to make this a reliable alternative to land line?
- Might Google pull the rug from OBi and later render their solution useless or lower value?
- Does Google have other product plans that conflict with OBi?
RonR:
I have to wonder if Google really wants the outside world interfacing with Google Voice, especially when it totally relieves the user of any need to access Google's web sites when using it. The user gets totally free telephone service without ever seeing the Google name or anything Google related, all at Google's expense. As a user, I love it, but if I were Google, I'd be asking "What's in this arrangement for me?". Using the SIP software kludges that've been around for a while now have been mostly limited to the tech savvy crowd, but Obihai is now opening the door to anyone who can plug in a phone cord. It's hard to see how Google could be happy about this or go out of its way to facilitate Obihai's efforts.
RonR:
Quote from: AndyA on February 17, 2011, 11:14:54 am
- Will the Obi/GV replacement to land line remain or become a reliable solution?
- Can OBi and Google cooperate to make this a reliable alternative to land line?
- Might Google pull the rug from OBi and later render their solution useless or lower value?
- Does Google have other product plans that conflict with OBi?
I was one of the early participants in GrandCentral, which was the original service purchased by Google and renamed to Google Voice. Google has never placed any priority on problems or customer service issues with Google Voice. That's not meant to be a complaint as Google doesn't charge for what they provide. Google also purchased Gizmo5 and appears to have put it on the back burner. Unless and until it's obvious that Google has a game plan that places an obvious benefit to them on the future of Google Voice, I wouldn't put many eggs in that basket. As noted in my previous post, I can't see any incentive for Google to help Obihai in any way.
The great thing about the OBi110 is, you're not limited to or at the mercy of Google Voice's future. There are numerous VoIP providers out there that that can be plugged into the OBi for a small fraction of the cost one pays for landline service, so it's a phenomenal product regardless of what happens with Google Voice. Don't fall into thinking the OBi is all about Google Voice.
AndyA:
There is apparently a discussion already going on about this problem on Google Voice forum:
http://www.google.com/support/forum/p/voice/thread?tid=49c21d292e80ff65&hl=en
AndyA:
Quote from: RonR on February 17, 2011, 12:02:29 pm
There are numerous VoIP providers out that that can be plugged into the OBi for a small fraction of the cost one pays for landline service, so it's a phenomenal product regardless of what happens with Google Voice. Don't fall into thinking the OBi is all about Google Voice.
I think the recent surge in demand for OBi110 is because of the news about it able to interface with Google Voice. That's what got me interested. Like others I'd like to keep the call management features of GV and toss my land line expense. Even if Google charges some later for the service, it would hopefully be more competitive with other offerings. Otherwise they will face stiff reprisals. So everyone seeing this new development should start following what Google is doing. If they seem to be derailing efforts to add value to their products for their own user's benefits, then it's playing foul. It's time to call them on their "No Evil" promise.
OBi should be worried about this and start figuring how things can be mitigated or smoothed out with GV. The recent surge they got because of GV could vaporize.
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