Custom Answering Menu to Forward When not Home

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Ravi:
RonR,
Ok now understand the limitation. Will do what you suggested.

Thanks.

MYOBi:
I am also a novice in programming the OBi110. After some trial and errors, I managed to change the IVR prompts. I was not sure where to enter the %USER1% values. I finally figured it out and wanted to share it with others who may be struggling with this.

%USER_% values are entered IN THE WEB INTERFACE after logging into your local Obi Device (In my case, it is from the Internet Explorer address, http://192.168.1.3/. Yours can be found from your router or from dialing * * * 1 from the phone attached to your OBiDevice.
Under the left side menu, VOICE SERVICES, then click on Auto Attendant). Uncheck defaults, then enter  %USER_% values.. Note that, values are not sequential.

Auto Attendant 1 Prompts

Parameter Name            Value           Default   
Welcome                     %USER1%
InvalidPin                    %USER6%
EnterPin                      %USER5%
MenuTitle                    %USER2%
Menu                          %USER3%
PleaseWait                  %USER7%   
EnterNumber                %USER4%   
Bye                            %USER8%

(Note that, these Values cannot be entered remotely from the ObiHAI Internet web interface from your account. It would be nice if the users were given the capability to program the remote devices. <- This is a suggestion to OBiHai Team. ;))

Thanks,

MYOBi:
RonR,

You said:

Quote from: RonR on November 08, 2011, 09:15:52 pm

You cannot change the basic functioning of the Auto Attendant:

Pressing 1 will ring the PHONE Port.
Pressing 2 will accept a number to dial.
Pressing 3 will accept a callback number.

You could prompt:

Press 21# for Office
Press 22# for Home
Press 23# for Cell

and have Speed dials of:

1 -> Office number
2 -> Home number
3 -> Cell number




In the above calling scheme, do you assume the OBi device does not have pin number?
Entering 2 is accepted as "Make a new call", and pin number is expected. "Invalid Pin" message plays after entering 2+Speed dial number + #

I cannot make it work this way.

Regards,

RonR:
Quote from: MYOBi on November 23, 2011, 04:42:25 pm

In the above calling scheme, do you assume the OBi device does not have pin number?


Correct.  If the Auto Attendant has a PIN enabled, it will have to be entered.

You can change the prompts to say anything you want, but doing so doesn't change the way the Auto Attendant works.

MYOBi:
Thanks,

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