Obi200; Failed in setting SP3 for VOIP.MS & have quit trying.
Taoman:
Quote from: vtsnaab on September 02, 2020, 03:15:19 pm
- using their VOIP.MS setup brought only 'service not configured' and in expert the server fields both showed a red ! no matter which of their servers I then changed it to.
After saving your settings the OBi dashboard will quite often show "service not configured" until it realizes you have successfully registered.
The red ! is normal! All that means is the value has been changed from the default which is what you want. So stop changing servers.
Please provide a screenshot from OBi Expert of:
Service Providers-->ITSP Profile C SIP (just the top portion of the page)
Please provide a screenshot from OBi web interface using OBi local ip address of:
System Status (scroll down far enough to show SP3 Service Status
vtsnaab:
Thanks Again !!
Files attached & visible...I hope ??
Taoman:
Bummer. Nothing jumping out at me.
So you used the OBiTALK system wizard and chose voip.ms and it completed without error? But after that you got the message "service not configured?"
All I can think of is you configured SP3 manually and perhaps that's causing the wizard to not complete successfully. I've configured voip.ms via the wizard on multiple OBi devices at least a dozen times without issue. I just successfully configured it again on an OBi202.
I guess I would suggest either setting all SP3 pages back to system default settings manually and then trying the wizard again or trying the wizard on SP4 which presumably has never been touched.
Anyone else have any ideas?
ProfTech:
Quote from: vtsnaab on August 30, 2020, 08:51:26 pm
The Obi doesn't register at VOIP.MS.
It is a long shot but I'll take a shot. I noticed that you said the Obi is set to not register. I had something similar when I was trying to hook my 200 to a local Asterisk system. In my case there was no need to have the Obi register since both devices were on my lan and had a static IP. So I left everything blank under Sip credentials. No username, no password, nothing. All blanks. I kept getting "service not configured" and was going round and round. Finally gave up. Later I was trying something similar and got the same thing. Long story, it was as simple as putting "anonymous" in the URI field. After re-reading the help bubble I figured out it really wasn't configured when all those fields were blank. The Obi needed something in either the AuthUserName or the URI field in order to have something for its public URI.
*edited* I'm not currently using sp3 but... It was sp3 I was trying to use before and I read somewhere that sp3 shares some undisclosed settings with sp1 and that could cause weird interactions.
drgeoff:
I've tried many combinations of settings. I can get SP3 status to report all of:
1. Disabled.
2. Retrying register.
3. Register failed.
4. Registration not required
3. Service not configured.
but the only way I got that "Service not configured" was to put nothing in the ITSP Profile C/SIP/Proxy Server box or to put nothing in the Voice Services/SP3 Service/SIP Credentials/AuthUserName box. Even putting "blah" (without the quotes) in those changed the status to something else.
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