Obi200; Failed in setting SP3 for VOIP.MS & have quit trying.

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DanMc85:
I have my OBI200 configured for FAX with VoIP.MS and I have two OBI2182's using VoIP.MS so I am familiar with the config.

By any chance are you using regular UDP over port 5060 or did you enable Encryption in the VoIP.MS Portal advanced account settings? If yes, then you need to use port 5061 and enable SRTP.

vtsnaab:
Yep, correct:
Quote from: Taoman on September 02, 2020, 08:39:58 pm

So you used the OBiTALK system wizard and chose voip.ms and it completed without error? But after that you got the message "service not configured?"

All I can think of is you configured SP3 manually and perhaps that's causing the wizard to not complete successfully. I've configured voip.ms via the wizard on multiple OBi devices at least a dozen times without issue. I just successfully configured it again on an OBi202.

I guess I would suggest either setting all SP3 pages back to system default settings manually and then trying the wizard again or trying the wizard on SP4 which presumably has never been touched.
Did that just now, no errors reported that I can see, and...and...nuttin.

The portal now says this:
Quote

SP3 (Optional) Not Configured
SP4 (Optional) voip.ms Service Not Configured

The local IP access shows no evidence that anything has been done a'tall though, but shouldn't it show the active settings ?? (I didn't change anything, just looked...)

Thanks for your reply DanMc85 - no encryption in use here.

@Drgeoff, pretty much no matter what I've done - its been the same all the time - no result & not registered at VOIP.MS.

@ProfTech:
I'm uncertain what gave that impression - it should register at the ITSP, AFAIK ?!?

This seems like loads of effort for something that should do the proverbial 'just work';
I'm very glad that SP1 & 2 are working fine though...phew.

Taoman:
Quote from: vtsnaab on September 03, 2020, 05:50:21 pm


The local IP access shows no evidence that anything has been done a'tall though, but shouldn't it show the active settings ?? (I didn't change anything, just looked...)


Yes, that's the only thing that makes sense at this point. You are making changes on the portal but they aren't being recognized by your OBi.

Did you go back and re-enable all the services you disabled?
Quote from: Voip.ms wiki

System Management -> Auto Provisioning -> Auto Firmware Update -> Method : Disabled
System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled
System Management -> Auto Provisioning -> OBiTALK Provisioning -> Method : Disabled
Voice Services -> OBiTALK Service -> Enable : Unchecked

vtsnaab:
Thanks Again Taoman.
Yes, those are enabled - rebooted several times - all continues as it has been.
Changing stuff via the portal does not seem to reach the Obi box.

I am very grateful for the attention the good folks here have given me for this.

And...
Seems like this is showing itself as a wasted effort on all our parts.

Might be best if I try using this ITSP via a spare Android wifi-only phone & straight up SIP as I only need this account for use at home anyhow.
If that works I'll just keep using it that way - else I already wasted $20 recently to keep the account & number active, sadly.

Thanks Folks.

vtsnaab:
Ending this saga as described in the OP:
Ultimately I set up a spare, wifi only Android phone for this via its native SIP client.
The steps are a bit twisted at the ITSP, but it does work & will be very good a a totally movable phone for this number.

Using it at SP3 would have been better, and should have just worked - but did not & enough is enough rather than trying things over & over with zero good results.

Thanks Again to the generous folks here for your efforts !!

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