How to troubleshoot call quality?
gastric:
I had to phone FedEx to update my account tonight. It worked well on the single number responses but kept failing when entering my creditcard details. I finally succeeded by entering the numbers very slowly. Didn't have time to pull call details from the Obi.
Calling 1-800-444-4444 worked great no matter how fast I was banging in my phone number using either CC or GV. Call was seemingly equally clear on both services.
I'll do some more testing in a bit and update this post.
Ouch. Tried to use Obitalk to modify the DTMF configuration which was set to "auto" and am getting an HTML error. Occurs on both ITSP General pages.
Code:
XML Parsing Error: not well-formed
Location: http://www.obitalk.com/obinet/pg/obhdev/advcfg_VS_1_VP_1_?devid=277816&stid=0
Line Number 68, Column 63: <value hash="d419f97c" type="input" default="(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.)" obt_current="(1xxxxxxxxxx|<1919>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.)" obt="yes"/>
--------------------------------------------------------------^
This one occurs on the Setup Wizard.
Quote
XML Parsing Error: not well-formed
Location: http://www.obitalk.com/obinet/pg/obhdev/advcfg_setupwizard?devid=277816&stid=0
Line Number 117, Column 63: <value hash="d419f97c" type="input" default="(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.)" obt_current="(1xxxxxxxxxx|<1919>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.)" obt="yes"/>
--------------------------------------------------------------^
No issues accessing via local web server and editing there.
And I'm done for tonight.
Stewart:
Quote from: gastric on October 24, 2011, 03:03:23 pm
No issues accessing via local web server and editing there.
Be sure that in System Management, Auto provisioning, you have set the Method for both ITSP Provisioning and OBiTalk Provisioning to Disabled. Othewise, OBiTalk will overwrite your changes.
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