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Caller ID drops area code on 518 calls. All other area codes are fine

Started by RichardC, October 02, 2020, 09:59:55 AM

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RichardC

Incoming calls from area code 518 are displayed as only the seven-digit number.  All other area codes show the complete 10-digit number.  I have tried two different units, and both behave the same way.  VOIP.MS says they are sending the complete 10-digit number.  Anyone have any idea what is causing this?  Thanks


RichardC

Never thought of that!!!  I'll see if we can try a different phone, and see what happens...Thanks.