GV Calls Ring Once, go to Voicemail - OBI 202
gritz:
While investigating, I noted the local web gui settings. I know I had changed the IP address scheme to Static with 2 Google DNS servers. Changed it again, submitted, after reboot, back to DHCP, though it retained the IP address I gave it. Tried this 4 times (and yes, I was checking the correct boxes). Also, the DNS server reverted to the gateway address, not the Google servers.
Logged into OBItalk and went into expert config. As I suspected the settings matched the local interface.
Did a full backup, logged out of the local gui and worked with the OBItalk gui.
Was able to change the WAN IP settings to what I wanted.
Problem - the local gui settings were not "sticky" - after submit, as soon as I rebooted, the WAN settings went BACK to DHCP with the router address as DNS server.
I saved a full backup from OBItalk and started testing. I have had three calls come in correctly as well as one I placed from another number.
I was going to remove my GV labels this morning and decided to go through the settings one more time.
Now the local WAN settings are correct - this will at least tell me if DNS was the issue.
drgeoff:
Quote from: gritz on November 04, 2020, 09:43:54 am
While investigating, I noted the local web gui settings. I know I had changed the IP address scheme to Static with 2 Google DNS servers. Changed it again, submitted, after reboot, back to DHCP, though it retained the IP address I gave it. Tried this 4 times (and yes, I was checking the correct boxes). Also, the DNS server reverted to the gateway address, not the Google servers.
Logged into OBItalk and went into expert config. As I suspected the settings matched the local interface.
Did a full backup, logged out of the local gui and worked with the OBItalk gui.
Was able to change the WAN IP settings to what I wanted.
Problem - the local gui settings were not "sticky" - after submit, as soon as I rebooted, the WAN settings went BACK to DHCP with the router address as DNS server.
I saved a full backup from OBItalk and started testing. I have had three calls come in correctly as well as one I placed from another number.
I was going to remove my GV labels this morning and decided to go through the settings one more time.
Now the local WAN settings are correct - this will at least tell me if DNS was the issue.
The local GUI settings will be overwritten on reboot unless OBitalk Provisioning is disabled. That setting is only on the local GUI, System Management, Auto Provisioning, Obitalk Provisioning, Method.
gritz:
Update: first, my telecom knowledge diminishes every day. Disabling the Provisioning was/is absolutely critical to what I was experiencing. Three weeks in there have been NO issues with calls. If GV sends it, we get it, like it used to be. Thank you for your knowledge and help.
gritz:
Another update - after convincing myself everything was good, after 4 weeks, exact same problem. Reboot does not help, and if it sits long enough, it will suddenly "start working" again. Outgoing calls, no problem. Incoming, rings, then straight to Google Voicemail. Opened another ticket with OBI/Poly.
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