OBI Setup

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LOCALMOTION:
Hello, I have successfully did the ObiTALK Test, but it still time outs.  I am in Cerritos, CA and have Charter Spectrum for Internet and Phone line.  I have a Nighthawk RAX45.  I have the OBi200 and the power is solid green, the data is flickering green and the telephone LED is off.  Thank you.   

martincom:
I'm having the same issue.  I'm a new user and this installation is an OBi 202.  I cannot add device---it times out.

*I can successfully perform the echo test.
*I have changed the DNS to 4.2.2.2, as indicated in the self-help troubleshooting, with no change.
*I changed it from "router" to "bridge" mode as indicated in the forum with no change.
*I disabled SIP ALG as noted in the stickies with no change.

I also have Charter Spectrum, in MN.
The OBi202 is installed behind a TP Link Archer C2300.

techno.express:
Quote from: martincom on October 16, 2020, 12:01:46 pm

I'm having the same issue.  I'm a new user and this installation is an OBi 202.  I cannot add device---it times out.

*I can successfully perform the echo test.
*I have changed the DNS to 4.2.2.2, as indicated in the self-help troubleshooting, with no change.
*I changed it from "router" to "bridge" mode as indicated in the forum with no change.
*I disabled SIP ALG as noted in the stickies with no change.

I also have Charter Spectrum, in MN.
The OBi202 is installed behind a TP Link Archer C2300.


You might want to access the obi202 built-in webserver, check System Status. What port in back of obi202 you have the TP plugged into? Try changing ports and reboot.

If you had to change DNS, it seems your device not getting internet. The status page should show the DNS server coming from your ISP - Spectrum.

martincom:
Quote from: techno.express on October 16, 2020, 12:48:06 pm

Quote from: martincom on October 16, 2020, 12:01:46 pm

I'm having the same issue.  I'm a new user and this installation is an OBi 202.  I cannot add device---it times out.

*I can successfully perform the echo test.
*I have changed the DNS to 4.2.2.2, as indicated in the self-help troubleshooting, with no change.
*I changed it from "router" to "bridge" mode as indicated in the forum with no change.
*I disabled SIP ALG as noted in the stickies with no change.

I also have Charter Spectrum, in MN.
The OBi202 is installed behind a TP Link Archer C2300.


You might want to access the obi202 built-in webserver, check System Status. What port in back of obi202 you have the TP plugged into? Try changing ports and reboot.

If you had to change DNS, it seems your device not getting internet. The status page should show the DNS server coming from your ISP - Spectrum.


OBiTalk Service Status:  Normal (User Mode) (8);ex-addr=47.12.41.221:10000(10000)

The network is connected to the "Internet" port, not 'LAN".

The fact I can successfully make the echo call, and hear myself echo, indicates the unit is connecting to the internet and the OBi server(s).

techno.express:
Quote from: martincom on October 16, 2020, 01:36:52 pm

Quote from: techno.express on October 16, 2020, 12:48:06 pm

Quote from: martincom on October 16, 2020, 12:01:46 pm

I'm having the same issue.  I'm a new user and this installation is an OBi 202.  I cannot add device---it times out.

*I can successfully perform the echo test.
*I have changed the DNS to 4.2.2.2, as indicated in the self-help troubleshooting, with no change.
*I changed it from "router" to "bridge" mode as indicated in the forum with no change.
*I disabled SIP ALG as noted in the stickies with no change.

I also have Charter Spectrum, in MN.
The OBi202 is installed behind a TP Link Archer C2300.


You might want to access the obi202 built-in webserver, check System Status. What port in back of obi202 you have the TP plugged into? Try changing ports and reboot.

If you had to change DNS, it seems your device not getting internet. The status page should show the DNS server coming from your ISP - Spectrum.


OBiTalk Service Status:  Normal (User Mode) (8);ex-addr=47.12.41.221:10000(10000)

The network is connected to the "Internet" port, not 'LAN".

The fact I can successfully make the echo call, and hear myself echo, indicates the unit is connecting to the internet and the OBi server(s).


I meant the 'WAN Status' section. Do you have DHCP enabled, is it showing your local connected IP, and ISP DNS server address? D

Maybe connect the Spectrum modem directly to obi202 for testing. Might be the TP Link Archer C2300. Do a trace route. Most routers have that feature builtin for diagnostics.

Getting timeouts is connection issues from somewhere.

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