I'm glad I'm not the only one who can't add a device to
obitalk.com. I have an Obi202 ATA which I just received today. I plugged it in, I see have an IP address, I dialed **9 222-222-222 and I can successfully do the echo test.
I did ***6 and I get back "SOFTWARE UPDATE NOT AVAILABLE", I am guessing that means that I have the latest software.
I create an account on
obitalk.com, and do "Add a device", I enter the "**5 nnnn", get the system acknowledgement that the number has been sent to the server, and then it times out in 120 seconds. I tried 3 times and same thing.
Next, I get into my Verizon G1100 FIOS router, and I put the obi202 IP address into DMZ (essentially turning off firewall to device). Still no luck.
From obi system configuration, my device has:
Software Version 3.2.2 (Build: 5897EX)
Hardware Version 1.4
I even tried changing DNS to 4.2.2.2, and still no luck adding the device.
Anybody have any ideas? Do I just have to try again every 6 hours or so? Is there a known issue with Verizon G1100 routers/firewall?