Calling VOIP.ms via SIP URL not working

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JaskHill:
Hi, I found that calling VOIP.ms via SIP URL not work reliably.

I created a sub-account under my VOIP.ms main account, and tried to call it using SIP URL according to VOIP.ms wiki page, from another SIP account ( from another provider, say SIP2SIP ). But my VOIP.ms sub-account never rings.

I also purchased a VOIP.ms virtual SIP number ( at a monthly cost of $0.25 ). But again calling my VOIP.ms account via such SIP URL is not working either. The phone never rings.

Do people have any idea?

Is it that VOIP.ms implicitly only allows/encourages incoming calls via traditional DID, and silently rejects incoming calls via SIP despite what they claimed on their web site/wiki page?

drgeoff:
Have you tried asking voip.ms?

Are you sure that whatever you are calling from is able/configured to make SIP URL calls?

Taoman:
Quote from: JaskHill on October 19, 2020, 11:06:08 am


I also purchased a VOIP.ms virtual SIP number ( at a monthly cost of $0.25 ). But again calling my VOIP.ms account via such SIP URL is not working either. The phone never rings.


I use SIP URI (not SIP URL) with my Voip.ms account daily. I have regular DIDs and also a virtual DID and SIP URI works flawlessly with all of them. I can assure you Voip.ms does not reject incoming SIP URI calls.

My guess is you're using the wrong syntax. Please post exact syntax you're using (changing phone/account numbers).

Do any of the attempted SIP URI calls show up in the Voip.ms CDR record? If not, it is almost assuredly a syntax problem.

JaskHill:
I followed this instruction:
        https://wiki.voip.ms/article/SIP_URI#Using_your_sub_account_internal_extension

Let's say my main account is: 123456, and I created a sub-account:  123456_1. The internal extension I assigned to it is: 1.

I tried to call this sub-account ( from another SIP account ), using all kinds of syntax. But none of them work.

        1234561@toronto.voip.ms
        123456101@toronto.voip.ms
        123456_1@toronto.voip.ms

drgeoff:
Quote from: JaskHill on October 20, 2020, 09:17:35 am

I followed this instruction:
        https://wiki.voip.ms/article/SIP_URI#Using_your_sub_account_internal_extension

Let's say my main account is: 123456, and I created a sub-account:  123456_1. The internal extension I assigned to it is: 1.

I tried to call this sub-account ( from another SIP account ), using all kinds of syntax. But none of them work.

        1234561@toronto.voip.ms
        123456101@toronto.voip.ms
        123456_1@toronto.voip.ms


But as I asked above. Are you sure that whatever you are calling from is able/configured to make SIP URI calls?

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