Callcentric and GV, having trouble with **2 with GV.

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RonR:
The original rule : {(<#:>|911):li}

sends 911 calls to the LINE Port.  It also connects the PHONE Port to the LINE Port if a standalone '#' is dialed.

'|' is an OR operator, not a 'pipe' operator as in Unix.

It appears you're off and running.  As you can see, it's not difficult to configure the OBi manually and you know for sure that things are being set the way you intended.

bobbobbob:
My ( current ) problem is Real close to this one :

I'm trying out callcentric as a provider... as GV keeps dropping calls on me ( i get what i pay for i guess ).

- Callcentric works great as SP1 - configured it as the only line to test.. worked great for inc and outgoing.

- EVentual goal was to have Callcentric on sp1.. GV on SP2.

- setup CC on SP1 now.. and GV on SP2... Only GV works now... i can dial **2 and then my cell phone.. works fine calling it.. and i can call my GV number.
 
- Callcentric no longer works now.. i get a dial tone.. but calls wont work..


I tried the above settings on my obi110..... didnt seem to work.. no line status..

i set : System Management -> Auto Provisioning -> ITSP Provisioning -> Method : Disabled

also set

Physical Interfaces -> PHONE Port -> OutboundCallRoute : (Default checked)

The ITSP prov option Stayed... the Outboundcallroute did NOT.. and has not.

- I deleted the phone again from my ObiTalk.. and reconfigured it back in.... it says Connected under SP1 status...... Outbound call route did not stay on default.. even after removing the line and re-adding it.. ( and obviously bouncing the obi110.. ( a thousand times! :). )..


---- Am i even changing the right settings?..

should OBiTalk Provisioning be disabled?.. its currently on Periodically.

thanks for all the help.. jb

RonR:
Quote from: bobbobbob on October 24, 2011, 12:52:25 pm

should OBiTalk Provisioning be disabled?.. its currently on Periodically.


People have been reporting that having OBiTalk Provisioning enabled allows the OBiTALK Web Portal to overwrite your manual settings.  OBiTALK Provisioning used to be disabled by default and ITSP was enabled by default.  To be on the safe side, disable ITSP and OBiTALK Provisioning.

bobbobbob:
Quote from: RonR on October 24, 2011, 02:15:40 pm

Quote from: bobbobbob on October 24, 2011, 12:52:25 pm

should OBiTalk Provisioning be disabled?.. its currently on Periodically.


People have been reporting that having OBiTalk Provisioning enabled allows the OBiTALK Web Portal to overwrite your manual settings.  OBiTALK Provisioning used to be disabled by default and ITSP was enabled by default.  To be on the safe side, disable ITSP and OBiTALK Provisioning.



tyvm.. so do i need to force the change via OBi expert config?.. or is the web portal ok to use for it?... Damn this thing is tempermental :p..

if i want to use callcentric for outbound 911 services.. i would presume use :
{([1-9]x?*(Mpli)):pp},{(<#:>):li},{911:sp1},{**0:aa},{***:aa2},{(<**1:>(Msp1)):sp1},
{(<**2:>(Msp2)):sp2},{(<**8:>(Mli)):li},{(<**9:>(Mpp)):pp},{(Mpli):pli}

i keep getting :

Register Failed: No Response From Server (server=204.11.192.31:5060; retry in 16s).. for SP1.. which is call centric... GV works fine.. ive totally remove the obi device.. re added it.. ive set ALL my expert options back to default... will that provisioning change fix that?.. i mean it Should work w/ callcentric as SP1..and GV as SP2?.. correct?

thanks for all the help.. didnt think i needed advanced telecom classes to configure this thing :p....

take care.!

JamesD:
Hi Bob!

I'm not sure if you are new to Callcentric but have you tried taking a peek into you callcentric account to see if your phone is "Registered" ?

As your login to callcentric, click on the "Dashboard" tab and it should be displayed on the left hand side right above "Callcentric Directory".

Also check to see if 911 service is active on your account, which it is displayed on the right hand side of the same page.

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