Is there a known issue with Obitalk servers right now?
drgeoff:
Quote from: vsproductions on January 13, 2021, 07:11:21 am
Is anyone still having the same issues connecting their devices? I've been trying for days now to add my device. Google number... same issues... Dial the **5 code and nothing... Tried using redial to enter it as many times as possible before the timeout happens. Using ObiTalk dashboard as I have a google number.
If you can successfully reach the echo test number **9 222 222 222, but the **5 nnnn procedure fails then the most likely reason is a continuing issue with Obihai/Poly servers which has been officially acknowledged to exist but seems to be beyond Obihai/Poly to remedy.
vsproductions:
Quote from: drgeoff on January 13, 2021, 08:25:56 am
Quote from: vsproductions on January 13, 2021, 07:11:21 am
Is anyone still having the same issues connecting their devices? I've been trying for days now to add my device. Google number... same issues... Dial the **5 code and nothing... Tried using redial to enter it as many times as possible before the timeout happens. Using ObiTalk dashboard as I have a google number.
If you can successfully reach the echo test number **9 222 222 222, but the **5 nnnn procedure fails then the most likely reason is a continuing issue with Obihai/Poly servers which has been officially acknowledged to exist but seems to be beyond Obihai/Poly to remedy.
After many attempts, I tried "at lunchtime" and it went through, finally! Whew...
karenmschr:
I am still having issues today so this problem has been on going. Where is tech support in resolving the problem???? I am also receiving DOZENS of calls on my phone from 900 000 0000 165 even though the device isn't added to my Obitalk account! How is someone calling me when the device isn't activated? I was getting calls ALL NIGHT long, finally had to take the battery out of my phone.
Arizona480:
Quote from: vsproductions on January 13, 2021, 07:11:21 am
Is anyone still having the same issues connecting their devices? I've been trying for days now to add my device. Google number... same issues... Dial the **5 code and nothing... Tried using redial to enter it as many times as possible before the timeout happens. Using ObiTalk dashboard as I have a google number.
I've had the same issue, I've been trying to register an Obi202 for the past week.
herr8640:
Same problem here. I cannot get it to add my device, but there is no problem with my server. I emailed them, but if I cant get it to work soon I am going to return it.
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